How to remove Malware (Virus Removal Guide)

STEP 1: Remove Malaware adware with AdwCleaner

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon

When the AdwCleaner program will open, click on the “Scan” button as shown below

To remove the “Malaware” malicious files that were detected in the previous step, please click on the “Clean” button

AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button


STEP 2: Remove Malware browser hijack with Junkware Removal Tool

Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any keyto perform a scan for the Malware.


STEP 3: Remove Malware virus with Malwarebytes Anti-Malware Free

Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer” to start the installation of Malwarebytes Anti-Malware.

Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.

Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.

Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.

When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.


STEP 4: Double-check for the Malaware infection with HitmanPro

Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen.


STEP 5: PUP and Suspicious files 

Enable detection and scan for potentially unwanted programs (PUPs) and viruses in your Antivirus.

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